City Provisions is a catering Company specializing in unparalleled service, exciting seasonal food selections, and custom menu planning. We firmly believe that we are here not to simply provide you with a box lunch, party, or home meal replacement. We are here to offer you an experience beyond the typical catering company. One that begins the second we answer the phone.
introductions
Our first phone call consists of attaining all of your information, getting comfortable, and making sure the relationship is a right-fit. Your event and a great relationship are our key ingredients.
We will always follow-up after your event. What worked well for you that you would like to see us repeating? What can we be doing better? We are only as successful as each event and our success is based on your satisfaction.
Once you have placed your initial order, you are considered part of our community. We are aware that there are other caterers in the city, but we want to stay fresh in your mind. We like to stay in touch with our Clients via newsletters, phone calls and visits.
the gift of gab
We are not "order-takers," but conversationalists with a genuine interest in what you, our Clients, need, and will work through each conversation to deliver what you want. Establishing a dialogue is key to understanding these needs and wants.
Parties are meant to be fun and so should the process of planning. We love what we do and want you to enjoy every aspect of your event, whether a corporate lunch for 10 people, or a series of meetings for a wedding of 500 guests.
Our staff is trained in all aspects of our business. We pride ourselves in knowing our products, menus and vendors. It is very important to us to stay in tune with our industry and we are here to share that knowledge with you.
train, retain & maintain
Our employees are our greatest assets. They are the face, voice and pulse of City Provisions. In priding ourselves in our service, we commit to fully training all of our employees in all aspects of our operation. We provide feedback to our staff so that they will be cognizant of their performance on a regular basis. Constant training and maintaining of recipes, operational procedures and sales skills lends itself to the retention of knowledge. This attention to our staff not only leads to retaining them, but also serves to benefit our Clients.
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